FRI4 - Risk Management Workshop

Friday, July 24 from 1:00 PM to 5:00 PM « Back

Self-storage carries the legal and financial risks of many other customer-facing businesses but also faces hazards that are unique to this industry. If you own or operate a storage facility, are you aware of all potential dangers? More important, do you know how to avert them, or how to deal with them if they loom on the horizon?

No one likes to talk about liability, but it’s a topic that can’t be ignored. In this must-attend workshop, our presenters are going to school you in risk prevention and management to help you avoid costly incidents, disasters and claims that can cripple a self-storage operation. You’ll learn about the insurance coverages every facility needs, how to handle claims, physical and cyber crime prevention, safety best practices, disaster planning and response, and more. Bring your questions and let our experts teach you how to protect your business from potential nastiness that can occur, from slip-and-fall injuries to fires to security hacks and much, much more.

1 p.m. Overview/Introduction (Schofield)
1:15 p.m. Business Insurance Coverages (Bogdanoff)
2 p.m. Claims (Conrad)
2:30 p.m. Cyber Crime (Fuller)
3 p.m. Break
3:15 p.m. Crime Prevention and Safety (Edwards)
4 p.m. Disaster Planning and Response (Edwards)
4:45 p.m. Conclusion and Q&A (Schofield)

You’ll learn:

  • The insurance coverages your business can’t do without
  • Optional coverages to consider
  • How to determine the best coverage limits
  • How to review your existing policy
  • Tips for choosing an insurance agent
  • Timely claim reporting
  • How to ensure claims are resolved quickly
  • Actual cash value vs. replacement cost
  • Business interruption
  • What cyber criminals are after and how they get it
  • Myths leading to unnecessary cyber risk exposure
  • Fundamentals of securing company technologies
  • Tips to protect yourself from cyber crime
  • How to stop facility crime before it starts
  • Securing your facility inside and out
  • Identifying and addressing areas of potential risk
  • Employee and tenant safety
  • If a crime does happen, what next?
  • Emergency "book" or plans of action
  • Defining emergency roles for staff and managers
  • Securing your facility before, during and after the storm/disaster
  • Awareness of local/site conditions
  • Using communication outlets to your advantage during a crisis

Event Type: Other Education > Session