df27c1ef-2936-497d-ac4d-dcd9741757a9 - Staffing Success Workshop

Thursday, April 4 from 1:00 PM to 5:00 PM « Back

Effective staff management means consistently having the right employees in the right positions—and enough of them to meet your business needs. Team members who are well-managed and properly trained are better prepared to do their jobs and serve your customers. This leads to higher profit, happier tenants and an increase in repeat business. Unfortunately, many self-storage owners aren’t prepared for the interview phase, let alone what comes after the initial hiring process. In this in-depth workshop, we’ll walk through best practices to set you on the path to successful staffing. You’ll get expert insight and learn practical strategies to maximize your greatest resource: your people!

You’ll learn:

  • The true cost of hiring in self-storage
  • An overview of the recruitment process and tips for finding candidates
  • Best practices for interviewing, including questions to ask and red flags to watch for
  • Manager compensation and incentives: options and things to consider
  • Plans for initial and ongoing training
  • Tips for team motivation and retention
  • How to make good time-management decisions for you and your employees
  • Five of the most commons staffing problems and how to fix them
  • How to handle sensitive employees and situations with diplomacy, including tactics to deal with difficult staff
  • How to detect misbehavior, including misuse of company time or resources
  • How to deal quickly and professionally with performance problems, including drug and alcohol abuse
  • And more!

Credits: 0

Event Type: View All Other Education > Session